PCSpecialist focuses on configurable computers rather than a broad catalog of standard consumer electronics. Customers can build systems around their intended use and budget by choosing key components such as the processor, graphics card, RAM, storage, cooling and other hardware options.

Custom Gaming PCs

Gaming desktops can be configured for different performance levels, from entry-level gaming to high-end systems designed for demanding games, high resolutions, streaming and other GPU-intensive workloads. Buyers can select compatible CPUs, graphics cards, memory, storage and cooling options before ordering.

Custom Laptops & Gaming Laptops

PCSpecialist also offers configurable laptops for gaming, everyday use, content creation and professional work. Available options vary by laptop series and may include choices for memory, storage, graphics performance and other hardware features.

Professional Workstations

Workstations are designed for professional workloads such as video editing, 3D rendering, CAD, engineering, content creation and other demanding applications. Configurations can prioritize processor performance, GPU capability, memory capacity and storage according to the software and workload involved.

Desktop PCs & Mini PCs

Custom desktops and compact Mini PCs are available for home, office, education, multimedia and general productivity needs. These systems can be configured around performance requirements without requiring buyers to choose a fixed off-the-shelf specification.

Specialized Systems

PCSpecialist also provides configurable systems for more specialized applications, including servers, AI workstations, liquid-cooled PCs and other performance-focused builds.

Choosing Your Configuration

• CPU: affects overall processing performance and is especially important for demanding productivity, simulation and creator workloads
• GPU: a key consideration for gaming, 3D work, video production, AI and other graphics-intensive applications
• RAM: affects multitasking and the ability to work with demanding applications or large projects
• Storage: buyers can balance SSD capacity, speed and available space according to their files, games and software
• Cooling and power: should be matched to the selected components, particularly in higher-performance systems

This configurable approach makes PCSpecialist especially relevant for buyers who want more control over their computer specification than they would normally get from a fixed prebuilt desktop or laptop.

PCSpecialist delivers custom-built PCs, laptops and workstations to customers in Germany. Because most systems are assembled and tested after the order is placed, total delivery time includes both the production period and courier transit time.

• Custom desktop PCs: Current estimated build time is typically around 3–5 working days
• Laptops: Current estimated build time is typically around 4–6 working days
• Liquid Series PCs: These more complex systems may require around 4–6 working days for production
• Ready-to-ship systems: Selected preconfigured PCs and laptops may be available for same-day dispatch
• Courier: UPS is the main delivery provider
• Tracking: Customers receive order updates as the system is built, tested and dispatched

Actual delivery options and estimated arrival times depend on the destination postcode, system configuration, component availability and payment confirmation. Express production options may also be available for eligible orders.

Tip: If delivery speed is important, compare a custom configuration with PCSpecialist’s ready-to-ship systems before ordering. Custom builds offer greater hardware flexibility, while in-stock systems can usually be dispatched faster.

PCSpecialist Germany provides return and warranty options for its custom-built systems, but the conditions differ depending on whether the order is being cancelled, returned within the statutory withdrawal period, or sent back because of a fault.

14-Day Withdrawal Period

Consumers can withdraw from a purchase within 14 calendar days after receiving the goods. PCSpecialist must be informed of the cancellation, and the products must then be returned within the applicable return period.

• Return period: Consumers generally have 14 days from receipt to exercise the right of withdrawal
• Refund: Eligible payments are refunded using the original payment method unless another method is agreed
• Return shipping: PCSpecialist states that it covers the cost of returning goods under the statutory withdrawal procedure
• Reduced refund: A deduction may apply if the product has lost value because it was handled beyond what is necessary to inspect its condition and functionality

Faulty or Damaged Systems

If a PC, laptop or component develops a fault, customers should contact PCSpecialist and request an RMA before returning the product. Returned systems are inspected, and eligible cases may result in repair, replacement or a refund depending on the circumstances.

PCSpecialist asks customers to report discovered faults promptly. Products returned for warranty service must normally have a valid RMA number.

Warranty Options

PCSpecialist offers several warranty levels for its systems. Coverage varies by plan, particularly for parts and collection costs.

• Standard: Up to 3 years of labour coverage, with more limited parts and collection coverage
• Silver: Extended collection coverage compared with the standard warranty
• Gold: Longer collection coverage and extended protection for parts
• Platinum: The most comprehensive option, with up to 3 years of parts, labour and collection coverage

PCSpecialist also states that technical hardware support is available throughout the lifetime of the product.

Tip: Before ordering, compare the warranty levels carefully, especially if the system contains high-value components such as a powerful GPU, workstation hardware or custom cooling. For warranty repairs, keep the original packaging where possible because systems may need to be collected and returned for service.

PCSpecialist Germany offers several payment options for custom PCs, laptops and workstations, including both standard online payments and financing for eligible customers.

Payment Methods

• Credit and debit cards – including Visa and Mastercard
• SOFORT – available for supported bank accounts
• GiroPay – available where supported
• EPS – available for eligible payments
• Bank transfer – orders are processed after the full payment has been received

Financing

PCSpecialist also offers financing options for eligible customers in Germany, allowing the cost of a custom computer to be divided into monthly payments. Available plans depend on the order value, customer eligibility and the financing provider.

Financing is subject to approval and may require customers to meet conditions related to age, German residency, employment or income, and credit history. The available instalment periods and interest rates are shown during the financing application process.

For eligible orders, financing can be selected during checkout after configuring the PC or laptop.

Tip: Compare the total amount payable under a financing plan with the upfront purchase price before ordering, especially for higher-value gaming PCs and professional workstations.